AI that works for your jail
... not against it.
TEAM brings investigations, security, and operations into a single,
web-based platform; so your staff spends less time clicking and more time running the facility.
Investigate Faster
Voice Biometrics
& Call/Visit Analytics
Access You Control
Role-based permissions, facial recognition, audit trails
Operations Simplified
Trust, Communications, Requests, and Reporting all in one place.
Investigations & Intelligence - faster, deeper, defensible
Turn calls and visits into actionable evidence with TEAM’s integrated investigative tools. Generate AI summaries and transcripts to review hours of audio/video in minutes, search conversations by keyword, and ask follow‑up questions right in the portal. Pair this with Insight® voice biometrics to create voice fingerprints, expose PIN abuse, surface language patterns, and visualize connections between inmates and outside numbers through link analysis.
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AI summaries & transcripts for phone/video; keyword & anomaly detection
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Insight® voice biometrics: fingerprints, PIN‑abuse reports, language reports
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Visual Link Analysis and unified call/visit download & notifications
Security & Access Control
Your rules, consistently enforced
TEAM is built for correctional security. Configure role‑based permissions and audit logs so you know who accessed what, when. Strengthen identity with facial recognition (optional) to reduce shared PINs. Set blocking and restrictions by user, housing unit, or phone number—complete with start/end dates—and quickly halt activity when conditions require. Everything right there, in black and white.
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Role‑based permissions, audit trails, and IP logging
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Optional facial recognition login for secure inmate access
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One‑click lockdown; granular blocking and restriction controls
Operations & Compliance - One platform, fewer steps
Stop jumping between systems! TEAM centralizes trust accounting, commissary management, communications (SMS, email, phone, video visitation), grievances/requests, staff/inmate messaging, and discipline tools in a single portal. Standardize responses with templates and AI-driven guidance, generate custom reports in familiar formats, and access exportable audit trails for oversight.
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Single‑portal workflow across trust, comms, requests, discipline
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AI-Driven response assistance for grievances/requests
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Customizable, exportable reporting built for administrators
The Hub® device ecosystem - secure access, centrally managed!
From secure tablets and charging stations to phones and video visitation, The Hub® is governed entirely through TEAM. Check devices in/out, apply disciplinary limits, and monitor usage with live reporting—all designed to reduce manual resets and credential sharing.
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Central device management, wireless charging, live usage reporting
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Streamlined check‑in/out and PIN management
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Unified controls across visitation stations, tablets, and wall phones
Analytics & AI
Putting the AI in jAIl
AI features across TEAM help you flag risks early, inform investigations, and cut routine work. Use image blocking and video background blur to enforce visual controls; rely on keyword and anomaly detection to surface concern signals; and let AI summaries shorten your review cycles so staff can focus on decisions, not playback.
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Risk flagging via keyword/anomaly detection
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Image blocking & background blur safeguards
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AI summaries that collapse review time
Integrations & Support -
ready for your environment
TEAM connects to leading JMS providers and third‑party services to reduce double entry and keep data flowing. The platform is fully web‑based, backed by U.S.‑based support, and designed to scale—so you can add capabilities as your needs evolve.
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200+ integrations cited across deployments
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Web‑based access from any device; detailed event logging
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Local, responsive support with vertical integration for faster fixes